At DTFJAXBEACH, we understand that fast, dependable turnaround keeps your business moving. Every transfer is printed in-house at our Jacksonville Beach, Florida facility using commercial-grade equipment.

Same-Day Production and Shipping

Eligible orders completed by 12:00 PM Eastern, Monday through Friday, ship the same business day.*

Orders completed after 12:00 PM Eastern enter production on the following business day. Orders placed on weekends or company-observed holidays enter production on the next business day.

Business days are Monday through Friday, excluding company-observed holidays.

*Same-Day Shipping Eligibility

To qualify for same-day production and shipping:

• Your order and payment must be completed by 12:00 PM Eastern.
• All artwork must be uploaded and ready to print.
• Artwork must meet our published artwork requirements.
• No artwork corrections, resizing, redesign, or additional approval may be required.
• All necessary order details must be complete and accurate.
• The order must use standard products and production options.
• The order must fall within our available same-day production capacity.

Orders requiring artwork corrections, customer approval, specialty handling, unusually large quantities, or additional information may require more production time.

If we identify an issue that may delay production, we will contact you using the information submitted with your order.

Same-day shipping refers to the date an eligible package is prepared and released for carrier pickup. The timing of the carrier’s first acceptance scan may vary.

Shipping Methods and Rates

We ship nationwide using UPS.

Available shipping services, estimated delivery dates, and rates are calculated automatically during checkout based on your delivery address, package details, and selected shipping method.

Shipping charges do not include production time. Carrier transit time begins after the package has been picked up and accepted by UPS.

One-Business-Day UPS Ground Area

Customers located within UPS’s qualifying one-business-day Ground service area may receive their orders on the next business day after shipment—without purchasing expedited air service.

UPS Ground transit times are determined by the destination ZIP code and carrier routing. Estimated delivery dates may be affected by pickup schedules, weekends, holidays, weather, service disruptions, and other conditions outside our control.

A one-business-day UPS Ground estimate is not a guaranteed next-day delivery commitment. Please review the available service and estimated delivery date displayed during checkout.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number.

Tracking activity may not appear immediately. Please allow time for UPS to pick up and scan the package into its network.

A shipping label or tracking number does not mean the package has been delivered. Use the carrier’s tracking information for the latest estimated delivery status.

Delivery Addresses

Please carefully review your shipping address before completing your order.

DTFJAXBEACH is not responsible for delays, failed deliveries, returned packages, or additional shipping charges caused by an incorrect or incomplete address submitted with an order.

If you notice an address error, contact us immediately. We will attempt to correct it before shipment, but address changes cannot be guaranteed once production or carrier processing has begun.

Additional carrier charges resulting from an address correction, package redirect, or reshipment may be the customer’s responsibility.

Delayed Shipments

Carrier delivery dates are estimates unless the selected service explicitly includes a carrier-backed guarantee.

Once a package has been accepted by UPS, delays caused by weather, holidays, service disruptions, incorrect addresses, or other carrier-related conditions are outside DTFJAXBEACH’s direct control.

We will assist with available tracking information and eligible carrier inquiries, but we cannot guarantee a delivery date after a package enters the carrier’s network.

Lost or Damaged Shipments

If your package arrives damaged, keep the original packaging, shipping label, and contents. Take clear photographs of the package and damaged items, and contact us as soon as possible.

If your shipment appears lost, please contact us within seven days of the carrier’s expected delivery date.

We will work with UPS to investigate eligible lost or damaged shipment claims. Carrier investigations and claim decisions are subject to UPS requirements and processing timelines.

Please do not discard damaged packaging or products until the claim has been resolved.

Questions?

If you have questions about production timing, artwork requirements, or shipping options, please contact us before placing your order.

DTFJAXBEACH
Jacksonville Beach, Florida
sales@dtfjaxbeach.com
904-647-8880